This module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the ITIL 4 Service Request Management Practice. It is…
3 packages
Ducis eLearning, PC eLearning, PC eLearning+ or manual where available.
Certification
Level detected from product and package details.
Secure checkout
API price shown excluding GST.
Package options
Compare Ducis eLearning, PC eLearning, PC eLearning+ and manuals.
Starts from
₹6,500.00
Publisher: PeopleCertAuthor: AxelosLanguage: English (UK)Type: BookISBN: 978-9925-34-281-5
Following is included
Publisher: PeopleCertAuthor: AxelosLanguage: English (UK)Type: BookISBN: 978-9925-34-281-5
Secure checkout · Digital delivery
Following is included
For self-paced learners seeking an interactive experience to guide exam preparation. It includes the following • Official eBook • Exam voucher • Learning Resource Kit • Interactive eLearning • Sample papers
Secure checkout · Digital delivery
Following is included
For self-paced learners seeking an interactive experience to guide exam preparation. It includes the following : • Official eBook • Exam voucher • Learning Resource Kit • Interactive eLearning • Sample papers • Free exam re-take • Official Mock Exam
Secure checkout · Digital delivery
Course information
Overview
This module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the ITIL 4 Service Request Management Practice. It is intended to provide candidates with best practice guidance at both strategic and operational levels on how to support the agreed quality of a service by handling all predefined, user-initiated service requests in an effective and user-friendly manner.The ITIL 4 Service Request Management Practice module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the
Packages
3
Level
Certification
Starting price
₹6,500.00
Learning
Official eBook
Exam voucher
Learning Resource Kit
Interactive eLearning
Sample papers
Packages
PC eLearning
Producer: Peoplecert UK Ltd
₹29,000.00 · excl. GST
For India onlyPC eLearning+
Producer: Peoplecert UK Ltd
₹34,000.00 · excl. GST
For India onlyOfficial Manual
Producer: Official Book
₹6,500.00 · excl. GST
For India onlyFull details
PC eLearning
Producer: Peoplecert UK LtdFor self-paced learners seeking an interactive experience to guide exam preparation. It includes the following • Official eBook • Exam voucher • Learning Resource Kit • Interactive eLearning • Sample papers
PC eLearning+
Producer: Peoplecert UK LtdFor self-paced learners seeking an interactive experience to guide exam preparation. It includes the following : • Official eBook • Exam voucher • Learning Resource Kit • Interactive eLearning • Sample papers • Free exam re-take • Official Mock Exam
Official Manual
Producer: Official BookPublisher: PeopleCertAuthor: AxelosLanguage: English (UK)Type: BookISBN: 978-9925-34-281-5
Essentials
©2026 Ducisgroup: All Rights Reserved
Disclaimer:ITIL® is a registered trademark of PeopleCert Group, used under permission of PeopleCert Group. All rights reserved. The Swirl logo™ is a trademark of PeopleCert Group, used under permission of PeopleCert Group. All rights reserved. PRINCE2® / MSP® 5 / MoP® / MoV / P3O ®/ MoR ®, are a registered trademark of PeopleCert Group, used under permission of PeopleCert Group. All rights reserved. COBIT® is a trademark of ISACA® registered in the United States and other countries.
