The ITIL® 4 Specialist: Create, Deliver & support (CDS) course helps learners how to integrate different value streams and activities to create, deliver and support IT-enabled products and services.
ITIL®4 Managing Professional Create, Deliver & Support covers the ‘core’ service management activities and expands the current scope of ITIL to include the ‘creation’ of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods, and tools.
Language: English (UK)
Delivery: Printed Paperback