The ITIL 4 Foundation guidance introduces an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services.
The guidance will help you to understand:
- how modern IT and digital service organizations operate
- how value streams increase speed and efficiency
- how cultural or behavioral principles guide work that benefits the wider organization
- how to use commonly used service management terms and concepts
This Bundle package contains:
- Online – Live classes conducted by Accredited Trainer
- Resources such as glossaries
- Sample question papers
- Real-life cases.
- Official ITIL 4 Foundation Manual from Axelos
- Comprehensive Student handbook in PDF format
- One Certification Voucher for ITIL ® 4 Foundation Certification Exam.