Description
The ITIL®4 Specialist: Drive Stakeholder Value (DSV) focuses on engagement and interactions between stakeholders; like providers and consumers. It covers concepts like CX, UX, and journey mapping. This Bundle package contains:
- e-Learning modules covering the complete course.
- Resources such as glossaries
- Inter-active quizzes,
- Exam simulator to help you prepare for the official exam
- Comprehensive Student handbook in PDF format
- One Certification Voucher
- One free resit (take2) of the exam, in the unlikely attempt you do not clear in the first attempt
- The validity of e-learning is 365 days from the date of purchase