ITIL®FOUNDATION: ITIL 4 EDITION

$ 175.00

The ITIL® 4 Foundation guidance introduces an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services.

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SKU: DG-ITIL®4-F-E Category:

Description

The ITIL ®4 Foundation guidance introduces an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services.

The guidance will help you to understand:

  • how modern IT and digital service organizations operate
  • how value streams increase speed and efficiency
  • how cultural or behavioral principles guide work that benefits the wider organization
  • how to use commonly used service management terms and concepts

Publisher: PeopleCert
Author: Axelos
Language: English (UK)
Type: Book
ISBN: 978-9925-600-00-7
Delivery : Printed Paperback

Additional information

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